MOOC - Lean Six Sigma Black Belt
Level III – Creating stable and efficient processes
The Unit ‘Creating stable and efficient processes’ reviews how the logistical flow of processes can be improved and made more stable, predictable and efficient. This Unit reviews tools which can be used to visualize and analyze the process flow as well as a number of tools and techniques that can be used to improve efficiency, effectiveness, productivity and agility of processes. All Level III Learning Elements and Performance Criteria follow the DMAIC structure.
Basic statistics:
The Learning Element ‘Basic statistics’ reviews different types of data, measurement scales and data collection tools. Also a set of measures (statistics) that characterizes a given set of data are reviewed.
LSSBB.U6.E3.PC1
Propagate the importance of reliable and accurate data. Describe and distinguish between qualitative and quantitative data (continuous and discrete data). Define and analyze nominal, ordinal, interval and ratio measurement scales. Apply Likert scale to convert an ordinal scale into a discrete interval scale. Bloom: Analyze
LSSBB.U6.E3.PC2
Define and analyze tools for collecting data e.g. data sheets, check sheets, concentration diagrams and questionnaires. Bloom: Analyze
LSSBB.U6.E3.PC3
Calculate population parameters and sample statistics: measures of central tendency, measures of dispersion, ratios and proportions. Bloom: Apply