MOOC - Lean Six Sigma Black Belt
Policy development and deployment
The Unit ‘Policy development and deployment’ reviews how policy development and deployment help organizations in defining a continuous improvement strategy and to run efficiently in achieving their objectives.
Policy development:
The Learning Element ‘Policy development’ explains the importance of a so-called True North and how to develop an operational excellence strategy.
LSSBB.U2.E1.PC1
Facilitate the organization to define its vision and mission statement and the organization\'s sense of purpose (e.g. Golden Circle). Support the organization to define the True North and to develop a strategy to head in the direction of the True North. Understand the three competitive strategies. Understand how Operational Excellence can be applied in different types of enterprises e.g. manufacturing, service, transactional, product and process design, innovation. Bloom: Apply
LSSBB.U2.E1.PC2
Define a transition roadmap for a continuous improvement policy development and deployment program. Bloom: Apply
LSSBB.U2.E1.PC3
Define and implement a process of business performance management, which includes developing metrics as well as collecting, analyzing and reporting data about the performance of the organization. Evaluate financial measures e.g. cost of poor quality (COPQ), total cost of quality, working capital (WC) and inventory turn ratio (ITR). Bloom: Analyze