MOOC - Lean Six Sigma Green Belt
World Class Performance
The Unit ‘World Class Performance’ reviews the general philosophy of continuous improvement. It discusses the overview of different process improvement methods and the history of the most important methodologies. It also explains why continuous improvement is important.
Customer value (VOC & CTQ):
The Learning Element ‘Customer first’ reviews customer identification (internal/external), customer requirements and the CTQ-measure.
LSSGB.U1.E1.PC1
Understand the origins of quality management, TPM, Kaizen, Lean, Six Sigma and Agile. Bloom: Understand
LSSGB.U1.E1.PC2
Propagate the Lean Six Sigma philosophy and principles. Understand the impact of the Toyota Production System (TPS) on strategy, quality and production. Facilitate the creation of a continuous improvement culture within the organization. Bloom: Apply